Decidable.coMay 12, 20181 min readNPS Focused?Updated: May 14, 2018NPS has quickly become one of the most recognizable metrics within the CX community over the past few years, however, NPS can only tell you so much.
NPS has quickly become one of the most recognizable metrics within the CX community over the past few years, however, NPS can only tell you so much.