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    The ROI of Social CX
    Decidable.co
    • May 14, 2018
    • 1 min

    The ROI of Social CX

    Let's not kid ourselves - at the end of the day we have to make money. Intuitively, we all know that organizations with better...
    NPS Focused?
    Decidable.co
    • May 12, 2018
    • 1 min

    NPS Focused?

    NPS has quickly become one of the most recognizable metrics within the CX community over the past few years, however, NPS can only tell...

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