Decidable.coMay 13, 20181 minRewards ProgramsLetting your most important customers know they're appreciated it a necessary activity in any of today's hyper-competitive marketplaces. ...
Decidable.coMay 12, 20181 minEnterprise FeedbackBuilding a CX program at scale is no small task. Technology choices, stakeholder groups, demographic and segmentation, journey...
Decidable.coMay 12, 20181 minPersonalization v. PersonalIt's important we give our community members what they want, right? But what is it that they want, and better yet, what they need?...
Decidable.coMay 12, 20181 minEngaging the Call CenterA lot goes wrong in the Call Center.... but that's exactly what we should expect, right? I mean come on.. it's a call center. But...
Decidable.coMay 12, 20181 minMaking the most of ChatLove to #hashtag? Good news! You can add tags (#vacation #dream #summer) throughout your posts to reach more people. Why hashtag?...